Mobile access

ZeroDesk runs in the browser, so you can use it on your phone or tablet without installing anything from an app store. Open app.zerodesk.biz in your mobile browser and sign in with your usual account. The layout adapts to smaller screens, and chat, inbox, planner, tracker, documents and most other modules are available on mobile.

Add ZeroDesk to your home screen

You can install ZeroDesk as an app (a Progressive Web App, PWA). It then opens in its own window with the ZeroDesk icon, just like a native app.

iPhone and iPad (Safari):

1. Open app.zerodesk.biz in Safari.
2. Tap the Share button.
3. Select Add to Home Screen and confirm with Add.

Android (Chrome):

1. Open app.zerodesk.biz in Chrome.
2. Tap the ⋮ menu in the top right corner.
3. Select Add to Home screen (or Install app) and confirm.

Notifications on your phone

There are two ways to receive ZeroDesk notifications on your phone:

1. Push notifications: after adding ZeroDesk to your home screen, open it from there and allow notifications when you are asked. On iPhone, push notifications for web apps require iOS 16.4 or later and only work when ZeroDesk is opened from the home screen.
2. Telegram: connect your workspace to the ZeroDesk Telegram bot to receive notifications, send chat messages and reply to threads from Telegram. See the Telegram integration guide for details.

Note: Some views are not fully optimized for small screens yet. For complex tasks such as configuring workspace settings or editing large documents, a desktop browser works best.