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Create your account

Every ZeroDesk account starts the same way: you sign up, confirm your email address and create a workspace. Every account gets one free workspace, so you can try ZeroDesk without paying anything.

Note: Registration opens at launch, and until then you can request early access at info@kotova.io.

Sign up

  1. Open app.zerodesk.biz/login/signup. You can also click Start free on zerodesk.biz.
  2. Enter your first name, last name and email address. ZeroDesk signs you up with a code that it sends to your email address, so you don’t need a password at first. If you would rather choose a password right away, click I'll set a password now and enter the password twice.
  3. Accept the terms. Below the form, ZeroDesk links the Terms and the Privacy Policy. By creating an account you agree to both. Then click Sign Up.
  4. Confirm your email address.
    • Sign-up with a code: enter the code from the email on the next screen. If no email arrives, check your spam folder or click Resend code.
    • Sign-up with a password: open the email that ZeroDesk sends you and follow the link in it to confirm your address.
  5. Create your workspace. Enter a name for your workspace and click Create workspace. The switch Create sample projects and demo content is on by default. Switch it off if you want to start with an empty workspace.
  6. Invite your team. This step is optional, and it needs a paid plan: see Invite your team below.

Your first workspace is on the Free plan. It is for you alone and includes 200 MB of storage, with no time limit. Plans and prices are on the pricing page and in Plans and pricing.

Tip: The app is available in German and several other languages. If you come from the German website, the sign-up page opens in German.

More workspaces

Every account can always keep one Free workspace. If you create another workspace under the same account, it needs the Team or Business plan. ZeroDesk asks you to choose a plan right after you create it. See Plans and pricing.

Invite your team

The Free plan has no invitations. To invite colleagues, switch the workspace to the Team or Business plan and make sure it has a free seat. Then share an invite link or add people as employees. The steps are in Setting up your workspace. Invited members never pay; the workspace covers their seats.

If you were invited

If a colleague sent you an invite link, open that link instead of the sign-up page. Follow the steps on the page and you join their workspace directly. You don’t need to create a workspace of your own, and your account can still have its own free workspace later.

Sign in later

Next time, open app.zerodesk.biz and sign in with your email address. You can sign in with your password or with a code that ZeroDesk sends to your email address.

Next steps

If something doesn’t work, for example if the email with your code does not arrive, write to info@kotova.io or message us on Telegram. See Support.

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